Privacy Policy

1. Overview

Insight Alchemy Research Solution Company Limited (“Insight Alchemy,” “we,” “our,” or “us”) is committed to respecting and protecting the privacy of prospective clients and visitors who get in touch with us through our website.

This Privacy Policy outlines how we collect, use, process, and protect the personal and corporate information submitted exclusively via our Request for Proposal (RFP) and contact inquiry form.

2. Information We Collect

We only collect information that you knowingly and voluntarily provide when submitting an inquiry through our contact form. This includes:

• Full Name: To identify you and address our correspondence appropriately.
• Corporate Email Address: To reply directly to your inquiry and communicate regarding your proposal or research scope.
• Company / Organization Name: To understand your business context and relevant industry domain.
• Service Needed: To categorize the nature of your request (e.g., Qualitative Research, Quantitative Research, Flexible Research Support, Training & Capacity Building, or Viewing Facilities).
• Project Brief / Objectives (Optional): Any study details, timelines, audience criteria, or facility booking requirements you choose to describe.

We do not collect payment card information, biometric data, sensitive personal information, or track your personal browsing habits across third-party websites.

3. Purpose of Processing

The information you submit is used solely for standard business communication and scoping purposes, specifically:

• Evaluating your research objectives and timeline requirements.
• Preparing tailored proposals, project methodologies, facility quotes, and feasibility assessments.
• Communicating directly with your organization regarding your inquiry.

We do not use your contact information for unsolicited mass marketing or automated promotional newsletters, and we never sell, rent, or lease your contact information to third parties.

4. Data Transmission and Third-Party Infrastructure

When you submit an inquiry through our form, the data is processed securely through our website’s server application via an encrypted HTTPS/TLS connection.

To deliver incoming inquiries directly to our founding research directors, we utilize Resend (Resend, Inc.) as our transactional email delivery service provider. Resend securely forwards the structured inquiry directly to our corporate email address. Resend processes email transmissions in compliance with modern data protection and security standards.

5. Storage and Data Retention

Submitted inquiries are retained in our secure email inbox for as long as necessary to facilitate ongoing business communication, maintain correspondence records with prospective clients, or fulfill research contractual agreements. If an inquiry does not result in an engagement, records may be archived or deleted in accordance with regular business hygiene.

6. Data Security

We implement appropriate administrative, technical, and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration. All form data in transit is encrypted using standard Transport Layer Security (TLS).

7. Your Rights

You have the right to request a copy of the contact information we hold about you, request corrections if any details are inaccurate, or request that we delete your past inquiry correspondence from our email records.

To exercise any of these rights, please contact us directly using the information provided below.